WOW! We have been Zachman Certifying so many people these last 2 months, I feel like I have been on the road non-stop! Sorry to take so long with this next part of the blog!
Go back to the Toyota illustration... I want to develop a pattern, a Strategy Pattern, for you. I am sure it is a universal pattern. I use Manufacturing, tangible products, because they are easier to conceptualize than intangible products like services but I am sure this is a universal pattern